Greenhouse information

Our greenhouse is open to the public Sundays only during our grow season, located at 1977 Meloy Rd. Kent, OH 44240 on Scott Farm & Market property. As a small family-run operation, we dedicate the rest of the week to plant shipping, online sales, and maintenance. If you’d like to schedule personal shopping on other days, please contact us in advance to make arrangements. Thank you for understanding.

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Shipping information

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Currently we ship UPS on Mondays, Tuesdays and Wednesday to help avoid delays over the weekends. Orders placed after 12pm(EST) on Sunday will ship the following ship week. We do not ship to PO Boxes, HI, AK or PR.

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**Please be mindful of the season and weather conditions in your area** heat and insulation are included in your shipping charges if needed.  We do our best to check forecasts and pack accordingly prior to shipment.

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​​What is your return/exchange policy?

All sales are final, unless a damage claim, please read below for details.
 

We pack with the utmost care, for all plants, unless stated plants will be shipped bareroot in Sphagnum moss (trust us) we are packing pros! We are not responsible for carrier delays, cosmetic damage, stress or yellow leaves. We have a live arrival guarantee, video unboxing is required within 3 hours of delivery to submit claim.

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**PLEASE UNDERSTAND that plants undergo stress during shipping and may arrive a little wilted from being inside a dark box for an extended period. Mild yellowing and wilting is to be expected, but they should bounce back quickly! Anything more severe than this, please contact us!

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